Privacy Policy

At KPL ApS, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://kplbio.com/, or use our services. By using our services, you consent to the collection and use of your information as described in this policy.

Last Updated: 23 September, 2024

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information (e.g., credit card details)
  • Company or Institution details (for business customers)
  • Job title and department (for business customers)

1.2 Non-Personal Information

We may also collect non-personal information, including:

  • Browser type and version
  • IP address
  • Operating system
  • Referral URLs
  • Pages visited on our site
  • Time and date of visits
  • The amount of time spent on pages

2. How We Collect Information

We collect information through various methods, including:

  • Direct provision by you when placing orders, creating an account, or contacting us.
  • Automated collection through cookies and similar technologies that track user activity on our website.
  • From third-party sources, such as business partners or public databases, when necessary.

3. Use of Collected Information

We use the collected information for the following purposes:

  • Processing and fulfilling orders
  • Communicating with you about orders, products, and services
  • Providing customer support
  • Improving our website, products, and services
  • Sending promotional materials and newsletters (with your consent)
  • Complying with legal obligations
  • Protecting our rights, preventing fraud, and enhancing security

4. Data Storage and Security

We implement various security measures to maintain the safety of your personal information, including:

  • SSL (Secure Socket Layer) encryption for data transmission
  • Regular security audits and updates
  • Limited access to personal information by employees on a need-to-know basis
  • Secure, encrypted storage of sensitive data

Data is stored on secure servers located in [Denmark e.g., “the European Union”].

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you
  • Whether there is a legal obligation to which we are subject
  • Whether retention is advisable in light of our legal position (such as regarding applicable statutes of limitations, litigation, or regulatory investigations)

6. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies).
  • Legal and regulatory authorities as required by applicable laws.
  • Potential buyers or investors in the event of a business transaction (e.g., merger or acquisition).

7. Your Rights

Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate personal data
  • Right to erasure of your personal data
  • Right to restrict processing of your personal data
  • Right to data portability
  • Right to object to the processing of your personal data
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the information provided in the “Contact Information” section below.

8. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately so that we can take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this page periodically for the latest information on our privacy practices.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

KPL ApS
Tagensvej 116-523
Copenhagen, Denmark 2200
Email: info@kplbio.com