Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the website operated by KPL ApS (“us”, “we”, or “our”).
Last Updated: 23 September, 2024
1. Acceptance of Terms
By accessing or using our website https://kplbio.com/, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the website or use our services.
2. Changes to Terms
We reserve the right to modify or replace these Terms at any time. We will provide notice of any significant changes by posting the new Terms on this page and updating the “Last updated” date. Your continued use of the website after any such changes constitutes your acceptance of the new Terms.
3. Products and Services
3.1 Description
KPL ApS specializes in the production and sale of specialized proteins, including proteases, for proteomics analysis and other applications. The products are intended for research use only and not for use in diagnostic procedures, unless explicitly stated otherwise.
3.2 Availability
All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
3.3 Use of Products
Our products must be used in accordance with the instructions provided. You are responsible for ensuring that your use of our products complies with all applicable laws and regulations.
4. Orders and Payment
4.1 Ordering
By placing an order, you make an offer to purchase products. All orders are subject to acceptance by us, and we reserve the right to refuse any order.
4.2 Pricing
Prices may be listed in Danish kroner (DKK), Euros (EUR), or US dollars (USD) depending on the customer’s location. Prices are subject to change without notice and are exclusive of taxes, duties, and shipping costs unless otherwise stated.
4.3 Payment
Payment is due upon receipt of an invoice. We provide quotes and accept payments by invoice or via ELN (bank transfer). Payment details must be accurate and complete. We are not responsible for any payment errors or delays caused by inaccurate information.
4.4 Taxes
You are responsible for paying all taxes associated with your purchases, including but not limited to sales tax, value-added tax (VAT), and any import duties or tariffs that may apply.
5. Shipping and Delivery
5.1 Shipping Costs
Shipping costs will be calculated and displayed at checkout based on your location and the shipping method selected.
5.2 Delivery Times
Estimated delivery times will be provided at checkout but are not guaranteed. Delays may occur due to unforeseen circumstances such as customs processing, carrier delays, or natural disasters.
5.3 Risk of Loss
Risk of loss and title for products pass to you upon our delivery to the carrier. We are not responsible for any damages or losses that occur during shipping.
6. Returns and Refunds
6.1 Return Policy
Due to the nature of our products, returns are only accepted for damaged or defective items within 30 days of receipt.
6.2 Return Process
To initiate a return, please contact our customer service department for a Return Merchandise Authorization (RMA) number. Returns without an RMA number will not be accepted.
6.3 Refunds
Refunds will be issued to the original payment method once the returned product has been received and inspected. Shipping costs are non-refundable.
7. Intellectual Property
7.1 Ownership
All content on this website, including text, graphics, logos, images, and software, is the property of KPL ApS and protected by Danish and international copyright laws.
7.2 Use Restrictions
You may not use, reproduce, distribute, or display any part of our intellectual property without our express written consent. Unauthorized use of our intellectual property is strictly prohibited.
8. User Responsibilities
8.1 Account Information
You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.
8.2 Prohibited Activities
You agree not to engage in any of the following activities:
- Violating any applicable laws or regulations
- Interfering with or disrupting the integrity or performance of our website or services
- Attempting to gain unauthorized access to our systems, accounts, or networks
- Engaging in any activity that could harm our reputation or the operation of our business
9. Disclaimer of Warranties
Our products and services are provided “as is” without any warranties, expressed or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. KPL ApS does not warrant that the products will meet your specific requirements, be error-free, or be uninterrupted.
10. Limitation of Liability
To the fullest extent permitted by law, KPL ApS shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of our products or services, even if we have been advised of the possibility of such damages.
11. Indemnification
You agree to indemnify and hold KPL ApS, its affiliates, employees, and agents harmless from any claims, losses, or damages, including legal fees, arising out of or in connection with your violation of these Terms or your use of our website or services.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Denmark, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Denmark.
13. Dispute Resolution
Any dispute arising from or relating to these Terms shall be resolved through arbitration in accordance with the rules of the Danish Institute of Arbitration. The place of arbitration shall be Copenhagen, Denmark. The language of arbitration shall be English.
14. Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be modified to the extent necessary to make it enforceable or valid, and the remaining provisions will continue in full force and effect.
15. Contact Information
If you have any questions about these Terms, please contact us at:
KPL ApS
Tagensvej 116-523
Copenhagen, Denmark 2200
Email: info@kplbio.com